Just because we fully believe in each and every one of our products doesn't mean that you have to. Sometimes, perhaps you are already at home when you realize that you have chosen the wrong product. At TAX FREE Heinemann, returns are no problem at all – whether you have made your purchase in one of our airport shops, or on a cruise ship. After all, your satisfaction is even more important than our range of products. You can find helpful information relating to returns and complaints on this page.

Kan du ikke lide den vare, du har købt, eller er den defekt? Vil du bytte eller returnere produktet, eller få det repareret? Vælg venligst det relevante emne.

Har du spørgsmål vedrørende returneringer, refusioner eller ombytninger?

Find mere information i vores FAQ-sektion:

Vi håber, at vi har været i stand til at besvare alle dine spørgsmål. Hvis dette ikke er tilfældet, vil vores kundeservice med glæde hjælpe dig yderligere.