With Collect Me, you receive one loyalty point for each DKK 10 you spend when making your purchase. If you reach or exceed one of the following point thresholds at the end of the year, you'll receive a loyalty bonus:

From 200 loyalty points = DKK 100 loyalty bonus

From 500 loyalty points = DKK 250 loyalty bonus

From 1,000 loyalty points = DKK 500 loyalty bonus

To earn loyalty points, simply show your Heinemann x ME card or app at the checkout. Of course you can also collect Collect Me points at taxfree-heinemann.dk - please enter your Heinemann x ME card number in your user account.

You can collect points from January 1st to December 31st of each calendar year.

You cannot collect points on tobacco products, return-deposit, Apple products, print media, book articles and shopping bags. In Norway and Turkiye, you cannot collect points for alcoholic beverages either.

Yes, the loyalty points expire at the end of each calendar year.

Your loyalty bonus coupon is valid for one year from the date of receipt and can be redeemed once.

You can collect points in all Heinemann Duty Free, Unifree Duty Free, Tax Free or Travel Value Shops in Australia, Denmark, Germany, Austria, Italy, Norway, Hungary and Turkiye as well as in participating cruiseliner shops (Mein Schiff 1 - 6, Mein Schiff Herz, MS Deutschland, MS Europa, MS Europa 2, MS Amadea, MS Amera, MS Artania, HANSEATIC inspiration, HANSEATIC nature, HANSEATIC spirit, AROYA). You can also collect points when shopping online in one of our webshops.

Please note that the Heinemann x ME program is known as Unifree x ME in Istanbul and as Tax Free & Me in Norway. All member cards are accepted equally everywhere.

Your current point balance will be reduced by the returned amount.

If you have reached or exceeded one of the three given point thresholds at the end of the year, you will receive your loyalty bonus in the form of a voucher at the beginning of the following year.

Yes. Excluded are reduced items, special offers, jewellery goods in the cruiseliner shops, tobacco products, return-deposit, print media, book articles, shopping bags and gift cards. Further local exceptions can be found in our detailed coupon conditions: heinemann-shop.com/coupons

You can find your current point total in your member profile on taxfree-heinemann.dk. You can also see your point total in the TAX FREE app, which you can download and set up at any time.

Yes, in most cases loyalty points can also be added subsequently. For further information, please contact our customer service department via email: service[@]taxfree-heinemann.dk.

To receive the Member Price, you need to be logged in as a Heinemann x ME member. In our airport shops, please show your Heinemann x ME card at the checkout.

Generally, Member Prices are offered in most of our airport shops in Germany, Austria, Hungary, Italy, Denmark, Norway and Turkiye and at taxfree-heinemann.dk. However, the Member Price products vary depending on the location and change every two to three months.

The validity scope of each local partner benefit is defined individually (for whom, how long, how often, etc.). The service can be used at any time if no restrictions are defined. 

We have summarized our detailed coupon conditions here: heinemann-shop.com/coupons.

Yes. Since we also advertise alcoholic beverages and tobacco products, members must be at least 18 years old.

You may cancel your membership at any time by email or by phone

Email: service@taxfree-heinemann.dk

Telephone: +45 53 85 23

Detailed information regarding your Heinemnn x ME membership can be found under Terms and Conditions of Participation.