At shoppe på taxfree-heinemann.dk er noget helt specielt. Modsat mange andre traditionelle onlinebutikker er taxfree-heinemann.dk en online shop eksklusivt for flypassagerer. For at købe varer skal du:

Allerede 180 dage før din afrejse og på afrejsedagen indtil klokken 23:59 kan du tjekke hjemmesiden og bestille lige det, dit hjerte begærer. Følgende ordrebegrænsninger er gældende:

No, you simply buy the goods and we take care of the rest. We have already paid duty and tax on all the goods.

No, there is no minimum order quantity or minimum value.

Yes, a guest order is possible.

Your e-mail address is the most important means of identification for us - please contact our Customer Service if you wish to make any changes.

You can place a mail order in a number of ways – whichever is most convenient for you: very easily in our online shop or directly at one of our airport shops.

You need the flight number and the departure date of your flight. You can find both on your booking confirmation. The flight number consists of an abbreviation for the airline and several numbers, e.g. SK501 . The name on the flight ticket must be the same as the name under which you registered in your user account.

You may find your flight number on your boarding pass, the booking confirmation of your airline or your travel agency as well as on the departure schedule of Copenhagen airport.

Our mail order service range of products differs from our range of products in the airport shops.

Afhængig af den tekniske tilgængelighed af tjenesterne kan du betale med MobilePay, kreditkort, Apple Pay eller PayPal og kun i DKK.

EU's Revised Payment Service Directive 2 (PSD2) trådte i kraft d. 14.9.2019. Onlinebestillinger er nu mere sikre, men det resulterer i nye processer. 

Følgende kuponer kan indløses online:

• 75 DKK fødselsdagskupon for Heinemann & Me kunder
• Kampagnekuponer for Heinemann & Me kunder
• Kupon med 10 % rabat for tilmelding til nyhedsbrevet
• Kuponer der ikke er personlige

Du modtager din faktura på e-mail.